Guest schmetzy13 Posted December 8, 2009 Report Share Posted December 8, 2009 I have recently installed EM4 on to my laptop, but I crash every time i click on the icon. It goes to a black screen for 20-30 seconds and then goes to the desktop. I know this is a common problem that many people experience, and I have tried to "run as administrator" and use compatibility mode, but it does not work. I appreciate any help that comes my way in advance. Thank you!logfile.txtDxDiag.txt Quote Link to comment Share on other sites More sharing options...
Xplorer4x4 Posted December 8, 2009 Report Share Posted December 8, 2009 You shouldnt need either option(Admin/Compatibility). As you said its a common problem and thats not the common solution. Take a look at the common solutions in those threads, such a updating your video card drivers, and read the FAQ forum, and see if that doesnt offer some insight in to common fixes. Quote Link to comment Share on other sites More sharing options...
pyrothijs Posted December 10, 2009 Report Share Posted December 10, 2009 I have recently installed EM4 on to my laptop, but I crash every time i click on the icon. It goes to a black screen for 20-30 seconds and then goes to the desktop. I know this is a common problem that many people experience, and I have tried to "run as administrator" and use compatibility mode, but it does not work. I appreciate any help that comes my way in advance. Thank you!Try downgrading your videodrivers to a less recent version. The latest versions cause problems on some OS. Quote Link to comment Share on other sites More sharing options...
