Guest --ToM-- Posted July 20, 2009 Report Share Posted July 20, 2009 hi,i have win7 on my laptopwhen i try to open the game the screen flashing and its crashthere is something to do?thx Quote Link to comment Share on other sites More sharing options...
Xplorer4x4 Posted July 20, 2009 Report Share Posted July 20, 2009 Have you tried anything in the FAQ forum? On top of that you may have to use the compatibility wizard to make it run like WinXP or Vista.. Quote Link to comment Share on other sites More sharing options...
Guest --ToM-- Posted July 21, 2009 Report Share Posted July 21, 2009 can't found thishelp please Quote Link to comment Share on other sites More sharing options...
pyrothijs Posted July 21, 2009 Report Share Posted July 21, 2009 can't found thishelp pleaseClick on FAQ in my signature and the search for the Technical Help FAQ. There is a special crash to desktop section in it. Quote Link to comment Share on other sites More sharing options...
Guest --ToM-- Posted July 22, 2009 Report Share Posted July 22, 2009 Click on FAQ in my signature and the search for the Technical Help FAQ. There is a special crash to desktop section in it.i read all the FAQ filei do all the thing's therebut it isnt helpfuli try to explaine myselfwhen i click on 911 first respond icon on my desktopi saw black screen, its flash like its try to open the game and after a secund its crash to desktopi have laptopT64004 GBDDRduecoreati 3400 series 256'DDRwindows 7i dont think the problem is the computer...DXDIAG saw no problemsi swich the config filenothing helpwhat can i do???? Quote Link to comment Share on other sites More sharing options...
pyrothijs Posted July 23, 2009 Report Share Posted July 23, 2009 windows 7i dont think the problem is the computer...DXDIAG saw no problemsi swich the config filenothing helpwhat can i do???? Can you upload your dxdiag file and a logfile please? Quote Link to comment Share on other sites More sharing options...
Guest --ToM-- Posted July 23, 2009 Report Share Posted July 23, 2009 DXDIAG is herei dont have logfileDxDiag.txt Quote Link to comment Share on other sites More sharing options...
pyrothijs Posted July 23, 2009 Report Share Posted July 23, 2009 DXDIAG is herei dont have logfileLook in the Emergency 4\Data\Video folder and see if you can play the video's without starting the game. Quote Link to comment Share on other sites More sharing options...
Guest --ToM-- Posted July 23, 2009 Report Share Posted July 23, 2009 Look in the Emergency 4\Data\Video folder and see if you can play the video's without starting the game.yes i can see the movies without starting the game Quote Link to comment Share on other sites More sharing options...
pyrothijs Posted July 24, 2009 Report Share Posted July 24, 2009 yes i can see the movies without starting the gameYou can try 'downsizing' your videocard drivers to a version from 2008. A lot of people with new videocards found that it helped. Apperently the higher drivers are 'too hot to handle' for the Emergency game. By downsizing, maybe you can solve your problem. You could also try to see if you have a codec problem using sherlock, if you haven't done it already. Also make sure you run as an administrator and have the right to acces all of the files from the game. Without a logfile that's about the best I can do. If nothing else works you can always try to reinstall the game and see if it will work. When it works only then you install mods etc. So we know it isn't the game. If it doesn't work it is something on your PC. Quote Link to comment Share on other sites More sharing options...
Guest --ToM-- Posted July 25, 2009 Report Share Posted July 25, 2009 You can try 'downsizing' your videocard drivers to a version from 2008. A lot of people with new videocards found that it helped. Apperently the higher drivers are 'too hot to handle' for the Emergency game. By downsizing, maybe you can solve your problem. You could also try to see if you have a codec problem using sherlock, if you haven't done it already. Also make sure you run as an administrator and have the right to acces all of the files from the game. Without a logfile that's about the best I can do. If nothing else works you can always try to reinstall the game and see if it will work. When it works only then you install mods etc. So we know it isn't the game. If it doesn't work it is something on your PC.just the downsizing of the video card.....maybe i will try to install the EM4 VER and not the 911 first responderthanks a lot for your time and for your help Quote Link to comment Share on other sites More sharing options...
pyrothijs Posted July 25, 2009 Report Share Posted July 25, 2009 just the downsizing of the video card.....maybe i will try to install the EM4 VER and not the 911 first responderthanks a lot for your time and for your help Technically that shouldn't make a difference. There both exactly the same game only 911 FR is in English and EM4 is in German. But who knows maybe it will work. Quote Link to comment Share on other sites More sharing options...
Newfoundking Posted July 25, 2009 Report Share Posted July 25, 2009 Well like 911FR can't use mod shortcut on vista home premium, but Em4 and Deluxe can, so you never know Quote Link to comment Share on other sites More sharing options...
762SkS Posted July 31, 2009 Report Share Posted July 31, 2009 try reinstalling the game. your video card maynot be able to handel it either. im running windows 7 and i havent had an issue running the game. also try installing th game straight to your c:\ directory. this will help you if you need to change files in the games etc. windows 7 will NOT let you alter program files if you install it to the default location which would be c:\program files\wizardworks\em4 Quote Link to comment Share on other sites More sharing options...
Guest --ToM-- Posted August 14, 2009 Report Share Posted August 14, 2009 try reinstalling the game. your video card maynot be able to handel it either. im running windows 7 and i havent had an issue running the game. also try installing th game straight to your c:\ directory. this will help you if you need to change files in the games etc. windows 7 will NOT let you alter program files if you install it to the default location which would be c:\program files\wizardworks\em4i try all the optionsi have 911 first respondand em4 DEtry them boot the same crash problemmy video card is ATI HD 3400 256DDRlap topi dont think my video card is the problembut dam i cant play Quote Link to comment Share on other sites More sharing options...
Xplorer4x4 Posted August 14, 2009 Report Share Posted August 14, 2009 ^which driver version are you running? It appears you still havent bothered to down grade your drivers. If you wont try all the solutions proposed, then theres little we can do. Quote Link to comment Share on other sites More sharing options...
Guest --ToM-- Posted August 21, 2009 Report Share Posted August 21, 2009 i use the last ver.how i can found older version??thanks Quote Link to comment Share on other sites More sharing options...
Xplorer4x4 Posted August 23, 2009 Report Share Posted August 23, 2009 http://lmgtfy.com/?q=ATI+drivers Quote Link to comment Share on other sites More sharing options...
