Guest therescueguy Posted May 21, 2009 Report Share Posted May 21, 2009 ok, i have windows vista, on a laptop. currently set at 32-bit. i downloaded the game from atari. now, on to the problem when i click on the shortcut to start the game it gives me this error " SecuROM Matroschka Loader has stopped working" i have no clue as to what this is or what it means, please help Quote Link to comment Share on other sites More sharing options...
theparanoid Posted May 21, 2009 Report Share Posted May 21, 2009 That is the copy right protection build into the game. You have to contact atari tech support to get that working Quote Link to comment Share on other sites More sharing options...
Guest therescueguy Posted May 21, 2009 Report Share Posted May 21, 2009 ok, ill give that a try. thanks Quote Link to comment Share on other sites More sharing options...
Guest therescueguy Posted June 1, 2009 Report Share Posted June 1, 2009 does anybody know how to fix that? i sent atari a tech support request on 5/21 and never recieved any help from them. Quote Link to comment Share on other sites More sharing options...
randomperson139 Posted June 1, 2009 Report Share Posted June 1, 2009 ok, i have windows vista, on a laptop. currently set at 32-bit. i downloaded the game from atari. now, on to the problem when i click on the shortcut to start the game it gives me this error " SecuROM Matroschka Loader has stopped working" i have no clue as to what this is or what it means, please helpI have windows vista 32 bit on a laptop and my game works fine. Have you tried reinstalling the game? Quote Link to comment Share on other sites More sharing options...
Texas_DPS Posted June 1, 2009 Report Share Posted June 1, 2009 atari.com told me that their response times will be 7 to 10 buisness days from your request. if i was you i would send them another email and tell them you tried to contact them on 5/21 and no one got back.good luck.- Jon Quote Link to comment Share on other sites More sharing options...
Guest therescueguy Posted June 2, 2009 Report Share Posted June 2, 2009 thats what i did. so we'll see what happens Quote Link to comment Share on other sites More sharing options...