Corneadorina31 Posted November 25, 2018 Report Share Posted November 25, 2018 Guys i need your help, When i try to enter in a mod for example:HK Mod,Bieberfelde Mod is going normally in menu,but when i am at the loading is either at the end or at the middle is just crashing and going back to destkop If you know any solitions please help me. My Specs Intel{R} Celeron{R} CPU B820 @ 1.70 GHz 4.00 GB RAM Please help me if you have any solutions. Quote Link to comment Share on other sites More sharing options...
Corneadorina31 Posted November 27, 2018 Author Report Share Posted November 27, 2018 Please help me someone Please Someone Help Quote Link to comment Share on other sites More sharing options...
itchboy Posted November 29, 2018 Report Share Posted November 29, 2018 Before we can help you, we need information from you to diagnose the exact reason of the crash. We need the Em4 logfile. Upload it here so we can take a look. More questions too: Do other mods work fine? Does your PC/laptop have a dedicated GPU or are you running Intel HD graphics? Quote Link to comment Share on other sites More sharing options...
Corneadorina31 Posted December 3, 2018 Author Report Share Posted December 3, 2018 im running Intel HD graphics But an you tell me where i can find the Log file please? Quote Link to comment Share on other sites More sharing options...
Corneadorina31 Posted December 3, 2018 Author Report Share Posted December 3, 2018 because its just loading ,after, 3 secs black screen and then back to destkop Just now, Corneadorina31 said: Im running Intel HD Graphics But cn you tell me where i can find the Log File please? Quote Link to comment Share on other sites More sharing options...
Corneadorina31 Posted December 3, 2018 Author Report Share Posted December 3, 2018 and also other small mods work fine but some wont work Quote Link to comment Share on other sites More sharing options...
itchboy Posted December 11, 2018 Report Share Posted December 11, 2018 Sorry for the delay in replying. You can find the logfile in the same place as Em4.exe. It is likely in the Emergency 4 Game folder, or the Steam folder for Em4. Your graphics card might be what's letting you down. Have you made sure that your laptop doesnt have a dedicated GPU besides the intel one? Quote Link to comment Share on other sites More sharing options...
Corneadorina31 Posted December 16, 2018 Author Report Share Posted December 16, 2018 I dont have any log file there.I just have vision71.dll , vBase71.dll , unicows.dll , readme , msvcr71.dll , msvcp71.dll , Modinstaller.exe , Em4(911 First reponders).exe , em4.cfg , Mods and Data folders I didnt buy 911 first reponders from steam Quote Link to comment Share on other sites More sharing options...
itchboy Posted December 16, 2018 Report Share Posted December 16, 2018 It should be there, unless Windows is preventing Em4 from creating the file. Run Em4 in administrator mode and compatibility mode if possible. Quote Link to comment Share on other sites More sharing options...
Corneadorina31 Posted December 18, 2018 Author Report Share Posted December 18, 2018 http://www.emergency-planet.com/uploads/monthly_2018_12/image.thumb.png.fc5b414aff2f7107d25f29aaf72e3cf8.png Quote Link to comment Share on other sites More sharing options...
itchboy Posted December 19, 2018 Report Share Posted December 19, 2018 Shh...dont say anything about piracy because that's a no-no in the terms of service. I'll let you off with a warning this time. Where you got Em4 has no basis on whether it works or not. Judging by the lack of any logfile, this is likely a file access issue. Win 10/8/7 is preventing Em4 from making the logfile, and therefore messing up other elements of the game. Quote Link to comment Share on other sites More sharing options...
Corneadorina31 Posted December 20, 2018 Author Report Share Posted December 20, 2018 one more question is emergency 4 911 first responders still available on steam? Quote Link to comment Share on other sites More sharing options...
itchboy Posted December 21, 2018 Report Share Posted December 21, 2018 Yes. https://store.steampowered.com/app/757210/EMERGENCY_4_Deluxe/ The most likely thing causing Em4 to mess up is that DEP or some kind of Windows protection is causing the program to crash. Another issue could be the Intel GPU you're running. It might cause random crashes because it doesnt have enough resources to keep the game going. Quote Link to comment Share on other sites More sharing options...
Corneadorina31 Posted December 25, 2018 Author Report Share Posted December 25, 2018 I fixed the problem! I got another laptop and more powerful thanks for help anyway Quote Link to comment Share on other sites More sharing options...
itchboy Posted December 26, 2018 Report Share Posted December 26, 2018 So it was indeed the GPU. Glad that you were able to find a better setup. Quote Link to comment Share on other sites More sharing options...
Corneadorina31 Posted December 29, 2018 Author Report Share Posted December 29, 2018 but one more problem Quote Link to comment Share on other sites More sharing options...
Corneadorina31 Posted December 29, 2018 Author Report Share Posted December 29, 2018 When i want to spawn vehicles(Emergency vehicles) there's a picture with the vehicle rotating 360 right? For me i can see only a white picture with nothing Hope you can help me with something Quote Link to comment Share on other sites More sharing options...
itchboy Posted December 30, 2018 Report Share Posted December 30, 2018 That cannot be fixed. Its a problem with certain hardware and can only be corrected by having a dedicated GPU. Quote Link to comment Share on other sites More sharing options...
Corneadorina31 Posted December 30, 2018 Author Report Share Posted December 30, 2018 And one more thing Emergency4.cfg The config does not let me edit It says: You need permission from the administrator I just want to edit to make the Em4 in widescreen Can you please help me? Quote Link to comment Share on other sites More sharing options...