sambulance Posted June 29, 2016 Report Share Posted June 29, 2016 Hello, I have recently purchased 911 First responders (EM4) via steam. When I boot the game, the main menu appears, and I click career. When the game loads, there is no map textures, I can see road markings, lignts from vehicles and smoke from what I can only assume are smokestacks. I have attached the DxDiag, logfile and a screenshot of the game in the state I have described. All game cache files have been verified. I have only purchased the game today and have tried reopening the game as well as restarting steam and restarting my computer and this continues to be the problem. Any assistance in solving this issue would be greatly appreciated - sambulance http://www.emergency-planet.com/uploads/monthly_2016_06/20160629162838_1.jpg.03c9699da1abb3d1d32e8318297b1e1f.jpg http://www.emergency-planet.com/applications/core/interface/file/attachment.php?id=17997 http://www.emergency-planet.com/uploads/monthly_2016_06/20160629162838_1.jpg.03c9699da1abb3d1d32e8318297b1e1f.jpg http://www.emergency-planet.com/uploads/monthly_2016_06/20160629162838_1.jpg.03c9699da1abb3d1d32e8318297b1e1f.jpg logfile.txt Quote Link to comment Share on other sites More sharing options...
mr matt5432123 Posted June 29, 2016 Report Share Posted June 29, 2016 7 hours ago, sambulance said: Hello, I have recently purchased 911 First responders (EM4) via steam. When I boot the game, the main menu appears, and I click career. When the game loads, there is no map textures, I can see road markings, lignts from vehicles and smoke from what I can only assume are smokestacks. I have attached the DxDiag, logfile and a screenshot of the game in the state I have described. All game cache files have been verified. I have only purchased the game today and have tried reopening the game as well as restarting steam and restarting my computer and this continues to be the problem. Any assistance in solving this issue would be greatly appreciated - sambulance http://www.emergency-planet.com/uploads/monthly_2016_06/20160629162838_1.jpg.03c9699da1abb3d1d32e8318297b1e1f.jpg http://www.emergency-planet.com/applications/core/interface/file/attachment.php?id=17997 http://www.emergency-planet.com/uploads/monthly_2016_06/20160629162838_1.jpg.03c9699da1abb3d1d32e8318297b1e1f.jpg http://www.emergency-planet.com/uploads/monthly_2016_06/20160629162838_1.jpg.03c9699da1abb3d1d32e8318297b1e1f.jpg http://www.emergency-planet.com/uploads/monthly_2016_06/20160629162838_1.jpg.03c9699da1abb3d1d32e8318297b1e1f.jpg http://www.emergency-planet.com/applications/core/interface/file/attachment.php?id=17999 Alright, I know exactly what's going wrong here, (at least why it happens on my old PC anyways), basically your PC's graphics card does not like the shadows or something like that, what I did to fix it is to turn off all shadow. If that does not work then keep them turned off and change all graphics settings to low. Quote Link to comment Share on other sites More sharing options...
sambulance Posted June 30, 2016 Author Report Share Posted June 30, 2016 Thanks for that, Ill see if it works Quote Link to comment Share on other sites More sharing options...
sambulance Posted July 5, 2016 Author Report Share Posted July 5, 2016 Yep, that fixed it. Thanks Again! Quote Link to comment Share on other sites More sharing options...
