Tank Posted April 17, 2014 Report Share Posted April 17, 2014 Sorry if this is the wrong place to post but I bought 911 First Responders like 2 to 3 years back and I want to reinstall the Emergency 4 I bought (because first responders expired with gamefly? whatever) but whenever I try to uninstall it gives me a error message saying "The setup has detected that version 1.03.001 of Emergency 4 is already installed This setup installs an earlier version of Emergency 4 (1.02.001) You will have to uninstall the previous version before installing this version" but it does not work when I try to uninstall please help. Quote Link to comment Share on other sites More sharing options...
emergency 2013 Posted April 17, 2014 Report Share Posted April 17, 2014 goto>start menu> search: add or remove Programsand there you go Quote Link to comment Share on other sites More sharing options...
Tank Posted April 17, 2014 Author Report Share Posted April 17, 2014 goto>start menu> search: add or remove Programsand there you go Does not work that's the problem i'm trying to say Quote Link to comment Share on other sites More sharing options...
Tank Posted April 24, 2014 Author Report Share Posted April 24, 2014 Will someone PLEASE help sorry for double post Quote Link to comment Share on other sites More sharing options...
MikeyPI Posted April 25, 2014 Report Share Posted April 25, 2014 Advanced user required, be careful or you may damage other things.Start> Run> regedit (enter)EDIT> Find> (or CTRL+F)search for 1.03.001 (verify you only remove emergency 4/911 FR references you find.).The most important reference will be in the following location:HKEY_LOCAL_MACHINE\SOFTWARE\ Select the reference (it should be a folder) to em4/911 FR and press the delete key. This will remove all records of the game ever being installed from the registry, thus making it possible to reinstall a version that isnt as to date as the original. Quote Link to comment Share on other sites More sharing options...
Tank Posted April 25, 2014 Author Report Share Posted April 25, 2014 Advanced user required, be careful or you may damage other things.Start> Run> regedit (enter)EDIT> Find> (or CTRL+F)search for 1.03.001 (verify you only remove emergency 4/911 FR references you find.).The most important reference will be in the following location:HKEY_LOCAL_MACHINE\SOFTWARE\ Select the reference (it should be a folder) to em4/911 FR and press the delete key. This will remove all records of the game ever being installed from the registry, thus making it possible to reinstall a version that isnt as to date as the original. Hmm ill try that but what other things might I damage? And how to i regedit? Quote Link to comment Share on other sites More sharing options...
MikeyPI Posted April 25, 2014 Report Share Posted April 25, 2014 Goto the start menu, select run.. then type in regedit and press enter. IF you remove values to other games or apps or the os its self you can damage whatever needed that registry code... most if not all the entries for EM4/911 FR are always clearly labelled so it is pretty hard to accidentally delete things. Quote Link to comment Share on other sites More sharing options...
Tank Posted April 25, 2014 Author Report Share Posted April 25, 2014 Goto the start menu, select run.. then type in regedit and press enter. IF you remove values to other games or apps or the os its self you can damage whatever needed that registry code... most if not all the entries for EM4/911 FR are always clearly labelled so it is pretty hard to accidentally delete things. Where can I find Run I have Windows 7 and when I click the start menu I don't see anything called run and if I got to do advanced user how can I do it? Quote Link to comment Share on other sites More sharing options...
MikeyPI Posted April 26, 2014 Report Share Posted April 26, 2014 http://windows.microsoft.com/en-us/windows/what-happened-run-command#1TC=windows-7 Quote Link to comment Share on other sites More sharing options...
Tank Posted April 26, 2014 Author Report Share Posted April 26, 2014 It searches but does not do anything Quote Link to comment Share on other sites More sharing options...
MikeyPI Posted April 26, 2014 Report Share Posted April 26, 2014 If you can't find any record of emergency4/911FR then you're out of luck because when anything installs on your computer legitimately it leaves things in the registry. In EM4s case it's pretty straightforward to find the registry keys IF they exist. Quote Link to comment Share on other sites More sharing options...
Tank Posted April 27, 2014 Author Report Share Posted April 27, 2014 If you can't find any record of emergency4/911FR then you're out of luck because when anything installs on your computer legitimately it leaves things in the registry. In EM4s case it's pretty straightforward to find the registry keys IF they exist. Never mind but what kind of things do I delete I see 911FR but I also see Sixteen tons entertainment, Display version 1.03.001, and Install Shield Quote Link to comment Share on other sites More sharing options...
MikeyPI Posted April 27, 2014 Report Share Posted April 27, 2014 You have 911 FR installed it will be the 16 tons entertainment folder along with the version 1.03.001 information key(s). That will remove the reference that is preventing you from uninstalling. Quote Link to comment Share on other sites More sharing options...
Tank Posted April 27, 2014 Author Report Share Posted April 27, 2014 You have 911 FR installed it will be the 16 tons entertainment folder along with the version 1.03.001 information key(s). That will remove the reference that is preventing you from uninstalling. I deleted it 911FR uninstalled when I deleted a file but the message comes up when I try to install I think i'm missing a file I have a file that NAME TYPE DATA DisplayVersion REG_SZ 1.03.001 Quote Link to comment Share on other sites More sharing options...
MikeyPI Posted April 27, 2014 Report Share Posted April 27, 2014 That is a registry code that is missing, when you attempt to reinstall it the new install would put in that code into the registry.... When a game is uninstalled removing that won't have an effect. Uninstall the game, and reinstall it. Quote Link to comment Share on other sites More sharing options...
Tank Posted April 27, 2014 Author Report Share Posted April 27, 2014 That is a registry code that is missing, when you attempt to reinstall it the new install would put in that code into the registry.... When a game is uninstalled removing that won't have an effect. Uninstall the game, and reinstall it. How can I uninstall it now..... Its not in programs Quote Link to comment Share on other sites More sharing options...
Tank Posted May 13, 2014 Author Report Share Posted May 13, 2014 any help? Quote Link to comment Share on other sites More sharing options...
MikeyPI Posted May 13, 2014 Report Share Posted May 13, 2014 Legitimate installations will be listed in the add/remove programs in windows, if it ain't there then it wasnt correctly installed. Quote Link to comment Share on other sites More sharing options...
Tank Posted May 13, 2014 Author Report Share Posted May 13, 2014 Legitimate installations will be listed in the add/remove programs in windows, if it ain't there then it wasnt correctly installed. Of course but I deleted it when I removed a file with Run but there are still some files in run I can't find EDIT: Now in run I deleted every EM4/911 FR file but I still get that dang error... Quote Link to comment Share on other sites More sharing options...
MikeyPI Posted May 13, 2014 Report Share Posted May 13, 2014 911:FR must be installed correctly, then uninstalled correctly before you can install EM4, since EM4 ships at a lower version than 911 FR does, manual deletion of the files does not remove the registry codes.. You will have to reinstall 911:FR correctly, then uninstall it correctly to fix this issue. The other option is to manually remove the registry keys that are in your registry which is problematic if you are not an advanced computer user. Quote Link to comment Share on other sites More sharing options...
Tank Posted May 17, 2014 Author Report Share Posted May 17, 2014 K fixed that but now how do i fix it saying ID_ on everything Quote Link to comment Share on other sites More sharing options...
Hoppah Posted May 17, 2014 Report Share Posted May 17, 2014 That means the language files are either not found or corrupt. Quote Link to comment Share on other sites More sharing options...
Tank Posted May 18, 2014 Author Report Share Posted May 18, 2014 That means the language files are either not found or corrupt. How can I fix it? Quote Link to comment Share on other sites More sharing options...
MikeyPI Posted May 18, 2014 Report Share Posted May 18, 2014 it means that your game is not complete/installing correctly, if that is the case then your issues with wherever you got it from warrant them replacing it. 1 Quote Link to comment Share on other sites More sharing options...
Tank Posted May 18, 2014 Author Report Share Posted May 18, 2014 it means that your game is not complete/installing correctly, if that is the case then your issues with wherever you got it from warrant them replacing it. Ok and nice achievement Quote Link to comment Share on other sites More sharing options...
