Guest Jon Posted December 25, 2010 Report Share Posted December 25, 2010 Purchased a download 911 First ResponderGame errors to Desktop when launched.Computer more than meets recommended system requirementsLog file attached.Please help. Installation for a 11 year old boy.logfile.txt Quote Link to comment Share on other sites More sharing options...
Xandarb Posted December 25, 2010 Report Share Posted December 25, 2010 Hi Jon! Merry x-mas!So... Let's try to get the game working as fast as possible, i suppose that there is a sad 11-y old guy around with one of his x-mas gifts not working. So I will do my best to help.Make sure that you have the latest drivers and the latest servicepack of your OS installed (for example SP3 for Windows XP). If you post DxDiag, I could help you with that, and maybe find some other stuff that causes this problem.Otherwise, reinstalling the game is never a bad idea.Oh, and there has been some issues with running this game on very high resolution. Try 1280x1024 (or something around this size) by right clicking the desktop and so on.So, please post DxDiag. This will help me (and other people that want to help) a lot.Link to Dxdiag Guide By Stan. Quote Link to comment Share on other sites More sharing options...
Xplorer4x4 Posted December 25, 2010 Report Share Posted December 25, 2010 log file was half the info, now we need a dxdiag:http://forum.emergency-planet.com/index.php?/forum-42/announcement-4-read-before-requesting-assistance/Pretty sure its a video card driver issue, or the video card does not meet the min requirementshttp://forum.emergency-planet.com/index.php?/forum-42/announcement-6-emergency-4deluxe911-first-responders-system-requirements-read-this-first-if-your-game-experiences-lag/ Quote Link to comment Share on other sites More sharing options...