Solution to crash to desktop (After 2 seconds black screen)

[Yasko]

Hey guys,

I recently for the first time had an issue with my game. When I start it,adter 2/3 seconds of blackscreen it crashes to desktop.

Any solution?

 

DxDiag.txt

em4.cfg

logfile.txt

[Darmen418]

I have been able to get the intro movies to start up, but I have yet to see the main menu before it crashes out. I have missed playing this game for so long and I want my kids to be able to play it too. Any help would be appreciated and thank you to all who have posted on this forum.

note: I have already tried updating codecs, running as administrator, use compatibility mode and editing the config

logfile.txt

DxDiag.txt

[em4mods099]

Hello, when i try to launch EM4 it closes after 2 secs, and i go to Open file location > direct9 (folder) > direct9 (application) > install but when i click on install it says : Your system does not support DirectX9 and then finishes installation. MY SYSTEM: 

    
   Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.151112-0600)
           Language: Portuguese (Regional Setting: Portuguese)
System Manufacturer: Acer
       System Model: Aspire E5-511
               BIOS: InsydeH2O Version 05.03.52V1.03
          Processor: Intel(R) Celeron(R) CPU  N2940  @ 1.83GHz (4 CPUs), ~1.8GHz
             Memory: 4096MB RAM
Available OS Memory: 3982MB RAM
          Page File: 2315MB used, 5762MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.02.9200.16384 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: Intel(R) HD Graphics
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics
           DAC type: Internal
        Device Type: Full Device
         Device Key: Enum\PCI\VEN_8086&DEV_0F31&SUBSYS_09051025&REV_0E
     Display Memory: 1792 MB
   Dedicated Memory: 64 MB
      Shared Memory: 1728 MB
       Current Mode: 1366 x 768 (32 bit) (60Hz)
       Monitor Name: Monitor Genérico PnP
      Monitor Model: unknown
         Monitor Id: AUO40EC
        Native Mode: 1366 x 768(p) (60.016Hz)
        Output Type: Internal
        Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 10.18.0010.4276 (English)
     Driver Version: 10.18.10.4276
        DDI Version: 11
     Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
       Driver Model: WDDM 1.2
Graphics Preemption: DMA
 Compute Preemption: Thread group
  Driver Attributes: Final Retail
   Driver Date/Size: 8/27/2015 18:20:32, 11053048 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B78E66-4C71-11CF-2163-0F29B3C2C735}
          Vendor ID: 0x8086
          Device ID: 0x0F31
          SubSys ID: 0x09051025
        Revision ID: 0x000E
 Driver Strong Name: oem9.inf:5f63e534a222b607:iVLV2M_w8:10.18.10.4276:pci\ven_8086&dev_0f31
     Rank Of Driver: 00E02001

EDIT: Fixed it.

Edited May 19, 2018 by em4mods099
Fixed my problem.

[HRTerminator]

Please help me, my game crashes to desktop after 3 secs, during that time is a black screen.

This game played very well and I could run it while I had AMD Radeon HD 5450, as the GPU died I'm using Intel G33/G31 Chipset (GMA 3100) integrated graphics and Intel Core 2 Duo 2.66 Ghz. And video drivers are latest, I've tried with codecs and it didn't help.

Here is the log file

Init Filesystem...
Registered FS device "local"
Registered FS device "base"
Registered FS device "lang"
Init UpdateChain...
Init Timer...
Init Screen...
Init Scriptscheduler...
!Graphics system: Microsoft Corporation GDI Generic
GL_WIN_swap_hint GL_EXT_bgra GL_EXT_paletted_texture
Init GFX...
Init Vision...
|Vision DLL path: C:\Program Files\Emergency 4\vision71.dll
|Vision(TM), Version PC-4, 7, 28, 0
|Loading entity plugins of directory <C:\Program Files\Emergency 4\Data> ...
|List of loaded plug-ins:

|Plug-in named 'CubeMapHandle_cl' loaded statically!

|Plug-in named 'VisionConsoleEntity_cl' loaded statically!

|Plug-in named 'VisBase_cl' loaded statically!

|Plug-in named 'VisBaseEntity_cl' loaded statically!

|Plug-in named 'VisMouseCamera_cl' loaded statically!

|Plug-in named 'VisObject3D_cl' loaded statically!

|Plug-in named 'VisActionHelperEntity_cl' loaded statically!

|Plug-in named 'VarManager_cl' loaded statically!

|Plug-in named 'BaseEntity_cl' loaded statically!

|Plug-in named 'VBaseCameraEntity' loaded statically!

|Plug-in named 'VCamEntity' loaded statically!

|Plug-in named 'GameEntity_cl' loaded statically!

|Plug-in named 'Emitter_cl' loaded statically!

|Plug-in named 'BaseGameEntity_cl' loaded statically!

|Plug-in named 'TargetEntity_cl' loaded statically!

|Registering plug-ins done !

|Initializing Vision Graphics Engine
|Detecting CPU type and features
|CPU:Pentium II/III FPU MMX ISSE 3DNow!
|Vision Core: Allocated 28 kB of memory for Polygon Chunks
|Vision Core: Allocated 9 kB of memory for Entities
|Settings renderer configuration
Initializing post processor 'PerceptionCore'
 * Skipping config file
Initializing post processor 'MotionBlur'
 * Skipping config file
Initializing post processor 'Nightvision'
 * Skipping config file
|Initialising video driver: 0
|Setting screen mode to x:1024 / y:768 / bpp:32 / refresh:0
|Screen Mode is fullscreen, return value: -401
|Stencil buffer: 8 bit / ZBuffer: 32 bit
|Initializing OpenGL rendering subsystem
|Setting initial Renderer States
|Vendor: Microsoft Corporation
|Renderer: GDI Generic
|Driver Version: 1.1.0
|Extension GL_EXT_texture_filter_anisotropic not available
|Extension GL_EXT_texture_lod_bias not available
|Extension GL_ARB_multitexture not available
|Extension GL_ARB_texture_env_dot3 not available
|Extension GL_ARB_texture_env_subtract not available
|Extension GL_EXT_texture_edge_clamp not available
|Extension GL_EXT_texture_env_add not available
|Extension GL_EXT_texture_env_combine not available
|Extension GL_EXT_texture_cube_map not available
|Extension GL_ARB_texture_compression not available
|Extension GL_EXT_point_parameters not available
|Extension GL_EXT_clip_volume_hint not available
|Extension GL_EXT_vertex_weighting not available
|Extension GL_EXT_separate_specular_color not available
|Extension GL_EXT_stencil_wrap not available
|Extension GL_EXT_vertex_shader not available
|Extension GL_EXT_multi_draw_arrays not available
|Extension GL_ATI_fragment_shader not available
|Extension GL_ATI_pn_triangles not available
|Extension GL_ATI_map_object_buffer not available
|Extension GL_NV_texgen_reflection not available
|Extension GL_NV_fence not available
|Extension GL_NV_blend_square not available
|Extension GL_NV_register_combiners not available
|Extension GL_NV_register_combiners2 not available
|Extension GL_NV_texture_env_combine4 not available
|Extension GL_NV_texture_shader not available
|Extension GL_NV_vertex_program not available
|Extension GL_NV_vertex_program1_1 not available
|Extension GL_NV_occlusion_query not available
|Found Extension GL_EXT_paletted_texture
|Extension GL_ATI_separate_stencil not available
|Extension GL_EXT_texture_rectangle not available
|Extension GL_ARB_depth_texture not available
|Extension GL_ARB_shadow not available
|Extension GL_SGIS_generate_mipmap not available
|Extension GL_ARB_vertex_buffer_object not available
?ERROR: The Vision engine requires support for the ARB_multitexture extension!
Please make sure you have the latest video drivers installed for your 3D card.
|Extension GL_ARB_shader_objects not available
|Vertex Buffer Object extension not found - disabling fast geometry memory!
!WARNING: global listener object is still registered! Unregister listener before destroying object!
 

[Ant_Gallo]

Hey Guys,

Well here we are in 2019 and I have started getting the same problem. I am playing on the game downloaded from steam and have played on it for years! never had any problems up until now. 

All my drivers are up to date and running on windows 10. 

Have attached my dxdial file, can anyone recommend anything else to try? 

Currently Running:

Intel core I7-9700k CPU @ 3.60GHz

Nvidia Geforce RTX 2060 

15.93GB RAM

1920 X 1080, 60Hz

 

DxDiag.txt

DxDiag.txt

Thank you in advance http://www.emergency-planet.com/uploads/emoticons/default_smile.png

DxDiag.txt

[Luke Hodgson]

Hello all,

I am having the same problem as everybody else.

Here is my DxDiag and Logfile.

I believe all drivers are up to date.

DxDiag.txt logfile.txt

[itchboy]

For some, the solution may be to downgrade to older drivers because the latest ones may be too new for the game.

 

[Luke Hodgson]

On 9/24/2019 at 1:55 AM, itchboy said:

For some, the solution may be to downgrade to older drivers because the latest ones may be too new for the game.

 

How do we do this?

[itchboy]

11 hours ago, Luke Hodgson said:

How do we do this?

There are various explanations on google. I don't know which one to give to you because everyone has different setups. In your case, you have an Intel GPU. I don't know much about them so you will have to make your own experimentation.

If you are not comfortable altering your PC in such a way, let's explore another possibility:

Another cause for the CTD is if you have video codecs that conflict with the game. Think: a recently installed video player or video editor. Another user recently had a crash because they installed a video player that conflicted with Em4.

[Luke Hodgson]

On 9/26/2019 at 2:34 AM, itchboy said:

There are various explanations on google. I don't know which one to give to you because everyone has different setups. In your case, you have an Intel GPU. I don't know much about them so you will have to make your own experimentation.

If you are not comfortable altering your PC in such a way, let's explore another possibility:

Another cause for the CTD is if you have video codecs that conflict with the game. Think: a recently installed video player or video editor. Another user recently had a crash because they installed a video player that conflicted with Em4.

I have no video players or editors, and I'm not really comfortable experimenting on my GPU as I'm not that good with computers. Thank you, though. Anyone found a solution yet?

[paleocacher]

Is there any reason for it to do this immediately after I've been playing it? I was playing it just fine five minutes ago, and then I closed it out because I wanted to load a different mod and then all of a sudden, it has this problem.

 

[Ant_Gallo]

Hi Guys, 

I know this has been asked alot before! I have been playing the game for years and never had any issues but today I have tried to go onto the game and the black screen of death has happened, it loads the editor but then will not run the game, I have a digital copy through steam and have un-installed the game and also un-installed steam then re-installed but still the same problem.  

I have tried the usual changing the em4.cfg file but that has not worked either, also updated the Nvidea graphics drivers and still the same problem. 

 

Please can someone give me a hand as I love playing the game and have like 800hrs on it. 

 

Thanks 

Ant  

logfile.txt

[itchboy]

18 hours ago, Ant_Gallo said:

Hi Guys, 

I know this has been asked alot before! I have been playing the game for years and never had any issues but today I have tried to go onto the game and the black screen of death has happened, it loads the editor but then will not run the game, I have a digital copy through steam and have un-installed the game and also un-installed steam then re-installed but still the same problem.  

I have tried the usual changing the em4.cfg file but that has not worked either, also updated the Nvidea graphics drivers and still the same problem. 

 

Please can someone give me a hand as I love playing the game and have like 800hrs on it. 

 

Thanks 

Ant  

logfile.txt 51.52 kB · 1 download

The fact that it loads the editor but not the game is a very big hint. It tells us that it must be the intro movies or something game related that's broken. Most likely, a codec or video format pack was installed to your PC without you knowing, and it broke the game.

Don't be afraid to try other solutions though.

I will ask other people from now on: does the game crash but the editor work?

[Heinrich971]

Hello, I bought the game recently and when I launch the game opens on a black screen which remains for a few seconds and which then disappears when the games are closed. I have already checked for the sizes with the screen I received to correct the problem. Since that time I have been able to open the game editor but not the games. I will put the logfil below.

logfile.txt

[Heinrich971]

Hello, I bought the game recently and when I launch the game opens on a black screen which remains for a few seconds and which then disappears when the games are closed. I have already checked for the sizes with the screen I received to correct the problem. Since that time I have been able to open the game editor but not the games. I will put the logfil below.

Init Network...
?VVideoTexture::InitTextureRenderer(): failed to add source filter [80004005]
?VVideoTexture::InitTextureRenderer(): failed to add source filter [80004005]
Campaign: 24 entries loaded
|Loading Model base:Models\Objects\misc\theobject01.v3o
|[VNUM=1.43]
|Model contains 592 vertices, 962 polygons, 0 bones, 0 muscleanimframes
|Loading Model base:Models\Objects\misc\theobject02.v3o
|[VNUM=1.43]
|Model contains 592 vertices, 962 polygons, 0 bones, 0 muscleanimframes
?VVideoTexture::InitTextureRenderer(): failed to add source filter [80004005]
!WARNING: global listener object is still registered! Unregister listener before destroying object!
 

 

[RealHumanCaraota]

Crashing on start, I only get a black screen and crashes right back to desktop. Using Steam's version.

I tried using the config file from the downloads section and it still giving a CTD
 

logfile.txt