Jason Todd La Due

I tried looking back to see if someone had already posted about this but with 49 pages of posts, it was hard to see if it was there or not. I have an issue that seems to happen at random, but will happen at least once or twice when playing freeplay mode for an hour or so. I will "deploy" my firefighters from the engine but when the fire is over, I can't tell them to disconnect the hoses. It shows the red circle with the slash and they will place a "Y". I can't get them to disconnect the hoses and can't move the truck. The only thing I can do is shoot the engine then tow it, but the hoses hookup points still show on the map and traffic treats it like the engine is still there. They will even turn around if the engine had the Traffic Advisor/Arrowstick on before I shot/towed it and the location where the engine was will still show the red dot on the minimap like the unit is still there.

Thank you everyone for your help but I was able to solve the issue. During my impatience, I started putting the errors in the log in Google and found a topic on this forum where someone had mentioned a codec tweak tool. I had already removed the codec pack I had previously installed but I went ahead and downloaded and ran the tool anyways and it found several media extensions that were still pointed via the registry to the codec pack I removed. I let it repair them and now the game works!!!! I am very excited to be able to play now. In case anyone else comes across this post and is having the same problems, try this link. http://www.videohelp.com/software/Codec-Tweak-Tool

I was able to roll back my driver to a december 2013 version. (I built the computer originally in Jan of 14 so the december 2013 driver would have been the one I used). Still no luck. All I get is a black screen, the audio from the intro, the back to desktop.

I tried changing my cfg to match my monitor settings but had the same result. The only thing I know of left to try is to try running it using the onboard graphics instead of my the video card I added to the system. Updating the drivers for the onboard right now then gonna try it. Hopefully it works but it is gonna suck to have to take out my PCIE video card anytime I want to play this game. If anyone has any other ideas, please let me know. UPDATE: Updated drivers for my onboard video and had the same results (tried it before I updated them too and no luck). This is driving me crazy because my computer at work is a piece of junk but it runs the game just fine.

Ok, I'll give that a shot tonight and post back the results.

Mariuswww, The cfg had the resolution at 1024/768. I saw on other posts to try 800/600 so I changed it but it made no difference. Newfoundking, I have the LA mod for it but have not loaded it yet so both copies are un-altered. As far as a version to roll back to, are you referring to an older version of the video drivers? If so, I'm sure I can download older driver versions and try it.

I've tried running as admin, and tried running in XP compatibility. When I made the post, I was running the copy I bought from Amazon but since then, I also went ahead and purchased it from Steam thinking maybe there was something wrong with the Amazon version but I have the same results from the Steam copy. I have uninstalled and reinstalled a few times and same results.

I just installed today and anytime I try to launch the game, the screen goes black for several seconds then closes back to the desktop. I have checked and my video drivers are current. I also tried running in compatibility mode as XP sp3 and that didn't help either. Any help would be greatly appreciated! I don't see an upload option so I can post my log and dxdiag so I uploaded them to my webserver. http://JTLWebDesign.com/images/DxDiag.txt http://JTLWebDesign.com/images/logfile.txt Thanks!