Oleander29

Just going to jump on this dogpile; is the sound working on your PC? Some programs (like Audacity) control your system volume. Meaning that if you turn your volume down in Audacity, the volume on your computer will still be down even after you close the program... And it will show as being up. It took me two full months without sound before I figured this out; after using external speakers, uninstalling, reinstalling, and updating my sound drivers, dancing around my computer doing a volume chant...

Hello all, So, I played Emergency 4 for a while... These forums were extremely helpful in getting the LA mod to work, thanks for that! Then I defragged my computer and immediately after, I started getting this problem where it crashes after one second of a black screen. So, I was tired of fighting with it (I spent many hours!) and gave up. Two days ago, I decided to try uninstalling and reinstalling the progam; it worked, I played the regular game for about two hours and then stopped for a while. When I tried to load it back up, boom, same problem. So, I tried uninstalling and reinstalling. This time, it didn't work; and it still won't work. I'm attempting to update my drivers but the Intel links at the top of this thread don't work. The links take you to the Intel driver center, but when you try to pick which driver you want to update, Intel says 'page not found'. So, I updated Java to get the Intel driver detection to work, and of course, it won't, so I can't seem to update my drivers. I also tried editing the screen resolution in em4.cfg, but naturally, it's not letting me save: "Cannot create the C:\Program Files\WizardWorks\911 - First Responders\em4.cfg file. Make sure the path and file name are correct." Well, since I'm simply trying to save OVER the old file, the path and file are correct. I'm also not viewing it as a read-only. As I said, the game worked plenty of times on the regular resolution, then the defrag messed it up (at least, I'm blaming it on that, it could be a coincidence). Then it worked again, now it's back to not working. It's really a wonderful game... And I feel like it's worse for me because I've already played it! You know, they say it's worse to become blind later in life than at birth because you know what your missing? Well, I know what I'm missing! And I'm in mourning! I appreciate any help you might be able to give; my dxdiag and logfile are attached. EDIT: Okay, I got the Intel driver detector/updater to work, and it tells me my drivers are current and up-to-date, so that's unfortunately out. Any ideas as to why the em4.cfg isn't working? Thanks! EDIT2: Thanks to someone else in this thread, I found a mod that allowed me to download the em4.cfg file. I did that, edited it for 800x600, and then saved it overtop of the old em4.cfg file. It worked. Yay, I thought, but the game still blacked out anyway. So, back to sqaure one, it does appear... EDIT3: YAY! I changed my system screen resolution to 800x600; not only did the game load, but it's loading better than it used to (before the mouse used to be very jerky). Thank you for all the help you gave everyone else! I feel like those people who call tech support and then sit on hold for an hour and then they figure it out like five seconds before tech support answers and you're all like, "Sorry, I don't need you anymore, HAAAA..." Sorry, I'm a little excited now. DxDiag.txt logfile.txt

This is a relatively common problem; I've never had it happen with EM4, but other games with high graphics (Roller Coaster Tycoon or The Movies for instance) do this sometimes. Usually, if something pops up in the background (like an automatic update) and it pulls you back to the desktop, the textures don't load when you reopen the tab. Same thing happens sometimes if the computer goes to a screensaver. Usually, restarting the game works. If not, you may need to lower the graphics setting in the game (I had to do this to fix the problem in The Movies), or you may need to update your graphics drivers.