There's a GPS at the minimap (It's a road icon) When the call on a beeper comes, you will look at the adress, find the road on the GPS, look on the houses for the number (Small blue signs), when you arrive, the victim is probably standing. You will then take a medic and press the heal button, and hold your mouse over some people in the area of the house, and if it can heal the person, you have found him/her. -Then you get an ambulance there and take the wheelchair > Make the person sit in the wheelchair > Press the button on the radio in the ambulance something with "At PAT" or like that. You will then return to the hospital and make the people exit the ambulance Press enter building at the door of the hospital where it will arrive.