MikeyPI

Did you delete files? Hopefully you have em backed up somewhere, if not reinstall the game. Chances are you're seeing this because of the driver version you're using. According to your DX you're on win10, might serve you to try a different driver than the one you're currently using, quite possibly an older one from win 8.1 might suffice to fix your problem. 800x600 is a good "safe" setting for the resolution, but most likely thanks to your driver your game isnt able to set the screen to fullscreen. My suggestion is try an older driver, if one isnt available for 10, try 8.1 since it's older it will probably have more versions of drivers out there for it than the win10 versions will have. Since the operating systems are roughly the same, an 8.1 driver should still work with win10. Not the ideal solution, but what I believe to be the best bet.

La and NYC are both very minimal in demanding resources, they should run on most machines. When you get into other mods though, if the authors did not optimize the mods and let them be a bit more hogging on resources people will encounter more problems with those types of mods. From my understanding the released version of montana can be quite demanding, so it's pretty likely you're seeing performance related from the mod issues, win10 probably isnt helping matters for you.

^Means your current version of video card drivers don't have compatibility that the game needs. Either try to find different drivers for the video card (older or newer) and see if they work. Alotta older devices will not/do not have appropriate driver support in win10. No different than any other OS when it's released. You can try to find drivers for older versions of windows and they might work. If I were in your shoes I'd shop for win8/8.1 drivers for the video card and try them on it. See if that helps to fix it.

You need to post your directx diagnosis here along with the logfile for the game, at the bottom of the reply section you will see drag files here to attach, or choose files, that is where you submit those two files in order to get help, without them there is very little in the way of assistance you can expect.

@ Centurion I read your logfile and dx diag, what I suggest you try is to first delete the logfile that is being generated, then try to load the default game freeplay (no mods) and see if it runs or crashes, if it crashes upload that logfile here. Your current logfile references loading a modification, which to be honest I cannot say if the mod has problems or not, so it's better for a diagnostics to use the default game since it is unaltered.

To Nicknack, please re-upload your dx diag/logfile since we moved the server unfortunately it lost files posted as attachments so I can't see what your problem is atm. @Centurion You only state you have windows 7 without providing a dx diag and logfile we cannot help you with so little information.

Upgrade or downgrade your drivers for your video card IE: try a diff version of your driver for your video card and download this file and install it:

It would be more helpful if we had the DX diag to your system and you were more specific as to the problem. When you say flashing do you mean the screen is flickering? Is the image tearing when you try to move around (IE parts moving and parts lingering in the image)? The more specific you are, the more helpful we can be in assisting you. The more generalized you are the more we have to guess and the less likely someone will be able to help you. From the extremely limited information you've provided it's either the refresh rate of the monitor is different than what the game is using (I believe the game uses 60hz by default) or v-sync needs to be turned on for your video card because the card is processing the game far too fast causing the tearing/jittering you're encountering.

Check through your video card settings and look for an option that says something to the effect of "scale full screen" or "stretch to fit". The reason you see the black border is because instead of stretching the lower res image to the full size of the monitor, it's maintaining the aspect ratio of the image and just fitting it to the center of your screen instead of extending it to fill the screen. Fairly easy fix, but difficult to tell you where exactly to find the setting as each video card software will hide the function in a different place.

I just had you delete the log-file so that if it crashed with the vanilla (non-modded) game the logfile would be fresh and would generate a new report of what went wrong. Your version of the game is the proper version so that is not an issue. The default game takes less resources to run than most modifications do, most mods add so much new content that it makes the game's flaws much more severe. This game is not exactly optimized that well at all, with larger more complex mods it's quite common for users to experience performance issues and crashes, particularly users with lower-spec machines; when it comes to laptops it's even more common for users to experience problems. In the case of your experience, here is what I suggest you do since your game is capable of operating normally as per your test. 1). Turn the log-file into a read-only document, this will make it to where the game cannot modify/alter the log file, and will prevent it from overwriting the logfile/info within the logfile. There is really not a requirement for the logfile to be logging unless you encounter issues repeatedly, then I'll delete it and let it generate a new one to see what's going wrong. Otherwise I leave mine read-only. 2). Try to play the vanilla (un-modded) game with your friends, see if you guys can get a decently stable experience with MP with the original game. Realize though, that eventually (depending on system specs) this game pretty much eventually crashes on everyone's machines if left to run long enough. The game has a memory bleed in it's original code, so unfortunately that in of it's self makes it eventually crash regardless; better machines last longer before the game dies, but they all do eventually. 3). Realize less is more, don't try to play the biggest and most complex mods online, particularly if you or your friends have older machines, as the bigger a modification is and the more crap that is in it, the more likely it is that the mod will tax the user's systems and cause the crashing sooner. Smaller/lighter mods that require less performance tend to make for a better multiplayer experience with this game. 4). When you decide to try to play move complicated mods, do so in steps, picking the lightest mods first (since they require less to run), something like LA mod is a good choice since it's older and has a pretty streamlined system. From there you can try to go into the more complicated ones to see what the limits are of you and your friend's machines. 5). Make sure the strongest connection and strongest machine is the host: If the host has the worst computer of the lot, the MP experience won't last very long since his computer will run out of resources long before the other systems involved. If the host system crashes, everyone involved in the MP crashes, bear this in mind. I have a feeling that it's performance instabilities that are getting you guys, the MP experience for this game is rather un-optimized and as a result quite buggy, adding mods to the mix just makes the starting situation worse off (albeit more fun). If you guys are running laptops for example you'll encounter more performance problems and as a result more crashes so you really have to slowly step into the mods to figure out what your systems can handle. Sometimes lowering the performance settings can help extend gameplay, but that's not a 100% thing. Understand some mods arent optimized at all and have a ton of needless files, redundant files, and fat that was never trimmed for whichever reason the author(s) decided, in those mods in particular performance related issues are quite common as are the crashes due to the lack of optimization in both the game, and the mod it's self. When in doubt and having problems, don't necessarily assume it's the game that's broken, because quite often it's something about the mod which is either overwhelming your system, (like too many high-poly models, too many high-res textures, or complicated scripts that run all the time consuming resources). If you encounter problems with a mod, try the game without the mod and see if it works reasonable stable, if it does it's probably time to contact the mod author(s) regarding the issues you're encountering. I could act as though we are all-knowing, but when it comes to mods, if we did not make them, it's hard to say for sure what's causing issues when it comes to stability and performance, that's a question best conveyed to the author of the thing. Best of luck, hope this information helps you.

What version is your game? IE: 911:First Responders, Emergency 4, or Emergency 4: Deluxe? Do me a favor and delete your log file from your game, try to load a SP game without mods and if it crashes upload that logfile so I may see it. Also take note in the bottom I believe it's left hand corner of the splash screen for the game to view what version of the game it is (the main menu).

I am guessing you're not encountering issues in single player since you make no statement regarding issues there. As to your issues in MP. You guys have to use a program like hamachi to create a virtual private network which will let you connect/play this game together. The "base" game software for MP has not worked for quite some time, leaving hamachi the option to work around that to make it possible to play MP with other players. Download hamachi from the net and read the instructions on how to set it up and ensure your friends have the hamachi software as well, you should be able to play then. Just ensure you guys have the same version of the game (should be 1.3 for all users) and everyone is running the same identical mod. Having 911:FR or EM4 or EM4 Deluxe doesnt matter, so long as they are all patched to the same ver and run the same mod. Hope this helps, goodluck

I don't see someone "giving" their mod to a clan to use for their clan's purposes. If you want a "dedicated" mod for a clan you'll have to try to make one yourself using reskins to start, and go from there. I doubt someone will want to just give exclusivity to a clan unless they are already a part of that clan to begin with. Most people want as many people as possible to enjoy their mods, not to have them limited to one org. or another.

Unfortunately, there isnt anything I can do about that at the moment. The problem is during the update transition to a new version, many things were changed/reconfigured. One such thing is file attachments in the way they are handled, I will contact Hoppah and see if he still has the original files to replace within the attachment but until that time, there is nothing I can do unfort. Had they have been in the DL center instead of attached to the post it would have been no problem, but they were just attached to the post which is why they're missing. Though likely a configuration issue, attachments which are files appear to be inoperative at this time. Hopefully we can resolve this issue and find a workaround to re-enable that feature, as of the moment I have been unable to find out why they're being blocked.

We have moved to a different server once again, as far as we can tell most regular downloads should be operational at this time; the very large ones (around 1GB+) are still experiencing problems. We are aware of this issue and unfortunately cannot find a resolution at this time. Most users should not experience problems with regular sized downloads, nor should there be issues with any other operations of the website. Should users encounter issues please report them in the site support section so we can look into them and attempt to resolve them. Once again thank you all for your patience while we relocated and updated the site, hopefully in the long-haul the issues encountered recently will be worthwhile and the site will operate smoother and more effective from here on in. Regards, EMP staff-

We have re-enabled the download center at this time but be advised that they still likely have issues, we are still working to resolve this issue and are aware of it at this time. There is no need to report further issues related to it at this time.

Due to unforeseen issues encountered that we currently are trying to address the server had to be reset, because of this issues may persist which we will try to address if/when we can. Please be patient while we work through this process. We have also temporarily disabled the downloads section at this time, due to multiple reports of issues encountered with attempting to download from our database. We will have to look into this issue further since so many users have encountered this problem. We apologize for the inconvenience and appreciate users understanding while we attempt to address these issues. It's a new server, and a new version of the software so we have to try to sort through things. Thank you for your understanding, EMP Staff

We have resolved (we believe) most download issues, larger files will still encounter some problems, we are still attempting to resolve this issue for the largest files. Most normal downloads appear to be functioning though. Only the largest files and those with low-speed connections/poor connectivity should be likely to encounter problems. Sorry for the inconvenience but we are working on this issue as best we can to resolve it.

editing

Testing

Due to the server we've relocated to being insufficient for our needs, we will transfer to a different VPN to get sufficient resources to run our site from. This means we will have to take the site back down in order to back up the databases in order to transfer them to the new location and reset everything for the new server. We apologize for this inconvenience, but hope this will be our last move and the new server will suit our needs properly without all the problems we've encountered since the current transition. Thank you for your understanding and patience, we expect to take the site down tomorrow in order to start the back-up process in order to move to our new server. EmP Staff.